Melonex refund policy
Quick answer: Melonex has a 60-day Results or Refund guarantee from purchase. One section asks for at least 30 days of use, so contact support between day 30 and day 60.
This website does not sell Melonex or handle refunds. The terms below are the seller's, as shown on the official website in October 2026.
The guarantee
The official website offers a 60-day "Results or Refund" guarantee from the date of purchase. Its guarantee section asks you to contact support if you are not satisfied after at least 30 days of use; its FAQ simply says to contact support within 60 days. Treat the safe window as day 30 to day 60, and check the terms in your order email.
How to ask for a refund
- Find the support contact in your order confirmation email; the website does not publish a phone number or address.
- Ask for a return authorisation and the return address before day 60.
- Send back the bottles as instructed and keep proof of postage.
Good to know
- Return shipping costs may not be refunded.
- Refunds usually go back to the original payment method.
- Bonus e-books are digital and are not returned.
- If you cannot reach the seller, your card issuer may be able to help.